Rats and mice: treat them, then keep them out.
Baiting a roof void clears the rats that are in it and does nothing about the gap they came through. We do both, and we place bait where a dog or a child cannot reach it.
Fixed quote before any work starts. We’ll match or beat any written quote.
The signs, in order of how early you notice them
- Scratching or running overhead at night, usually just after dark and again before dawn. Roof rats are the most common in Gold Coast homes.
- Droppings along the top of cupboards, in the pantry, in the roof void or behind the dishwasher.
- Gnaw marks on food packaging, timber, and — the expensive one — on electrical cable in the roof.
- A greasy dark smear along a skirting or a rafter, which is the track they use every night.
Bait, trap, then close the door behind them
- A technician inspects the roof void, subfloor and external perimeter to find the runs and the entry points.
- Bait placed in locked, tamper-resistant stations, or traps where bait is not appropriate — around pets, small children, or where a carcass in a wall would be a problem.
- Entry points identified and reported so they can be sealed. Rodents come back to an open gap no matter how well the baiting went.
- Rodent work is usually a short program rather than a single visit, and we set that out in the quote before starting.
Placement over volume. Bait in a locked station on an active run does the job with far less product than bait scattered through a roof void — and nothing loose for a dog to find.
What helps
- Note what time you hear them and roughly where in the house. It narrows the search a lot.
- Do not put loose baits in the roof. They get dragged, pets find them, and they make locating the runs harder.
- Clear access to the manhole and, if you have one, the subfloor hatch.
Before you call
Will a rat die in the wall and smell?
It can happen with any baiting program. Where that risk matters — a bedroom wall, a business, a home with someone unwell — we use trapping instead and say so up front.
Is the bait safe with a dog in the yard?
Bait goes into locked, tamper-resistant stations that a dog cannot open, placed where rodents run rather than where pets go. If you would rather no bait on the property at all, tell us and we will quote a trapping program.
Do you seal the entry points too?
We find them and set them out in writing. Sealing depends on what it is — a gap under a roller door is a different job from a broken roof tile or a gap behind the eaves. We will tell you which ones matter and which can wait.
Get a rodent control quote
Tell us when you hear them and where. We will talk you through what the program looks like before you commit to anything.